Effective Date: 2 July 2025
Business Name: Tandoori Grill
1. Introduction
Tandoori Grill is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us online, by phone, or in person.
2. Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number
- Email address
- Delivery address
- Order details
- Payment information (processed securely via third-party services)
- Feedback or reviews you submit
We do not store sensitive payment information such as credit/debit card numbers directly on our servers.
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Contact you regarding your order
- Respond to feedback or complaints
- Send promotions or updates (if you’ve opted in)
- Improve our service and menu offerings
4. Sharing of Data
Your data may be shared only with:
- Delivery services or couriers to fulfill your order
- Payment processors to securely complete transactions
- Legal authorities if required by law
We do not sell or rent your personal information to third parties.
5. Data Security
We take appropriate measures to protect your personal information from loss, misuse, or unauthorized access. This includes using secure systems and limiting access to authorized staff only.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (if not legally required to retain it)
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at the email or phone number listed below.
7. Cookies and Website Tracking
If you use our website, we may use cookies to:
- Remember your order preferences
- Improve user experience
- Track website usage for analytics
You can control cookie preferences via your browser settings.
8. Third-Party Services
Our website or ordering system may contain links to third-party platforms (e.g., Uber Eats, Just Eat). We are not responsible for their privacy practices. We encourage you to read their policies separately.
9. Changes to This Policy
Tandoori Grill may update this Privacy Policy from time to time. The latest version will always be available on our website and the effective date will reflect the most recent update.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: customercare@tgrill.nl
📞 Phone: +31 061 707 6000
🏠 Address: Deventerweg 16, 3843 GD Harderwijk